Technical Support

Login Issues

• I Forgot my Password
• Account Blocked due to an Incorrect Password
• Failing to Login After a Password Change
• Troubleshooting Login Issues
• Resetting a Password on an Android Device

Supported Browsers and Devices

• Devices Compatible With Betano
• Downloading the Betano iOS App
• Downloading the Betano Android App

Mobile Issues

• Downloading Betano on a Mobile Device
• Solving Issues With the Mobile Application
• Turning on Location Settings on my Mobile Device

Geolocation

• Playing Outside of Ontario
• Understanding Betano's Location Identification Process
• How to Enable Location Permissions on Your web Browser for Mac Devices
• How to Enable Location Permissions on Your web Browser for Windows Devices
• How to Enable Location Permissions on a web Browser of Your Mobile Device (iOS)
• How to Enable Location Permissions on a web Browser of Your Mobile Device (Android)
• See all 8 articles

Troubleshooting Common Issues

• Troubleshooting Frequently Encountered Issues
• Playing Session - Interruption due to Inactivity
• Issues due to a low Network Speed or Device Performance
• Handling Technical Malfunction or Poor Transmission Quality in Virtual Events
• Live Streaming Isn't Working