We aim to ensure a fair and transparent gaming experience for our players. In situations involving technical malfunctions or other issues, our priority is to maintain the integrity of the betting process and honor valid outcomes.
All bets placed during the affected period will be deemed void and we will refund the amount wagered on the interrupted game by promptly crediting it to your gaming account.
If your account no longer exists, we will ensure the refund is paid to you in an approved manner, assuring you of your rightful entitlement.
Furthermore, if you had any accrued credit at the time of the game interruption, the monetary value of the credit will be credited back to your gaming account or paid out through an approved method, ensuring you don't lose out on any of your deserved winnings.