We do not charge any fees for inactive accounts.
An account is deemed inactive if it has not been accessed for 12 months.
After this period, the account will be placed in "hibernation" mode.
To regain access, please contact support@betano.ca using the email address linked to your account.
Betano offers account reactivation assistance exclusively through email.
There are no fees or charges to reopen your account after 12 months of inactivity.