If you receive a message indicating that you already have an account when trying to register, it means an account with your details is already present in our system. There are several possible reasons for this:
- Existing Account: You may have previously registered and forgotten about it.
- Duplicate Account: You may have accidentally created a duplicate account using slightly different information.
- Shared Information: If you’ve shared your personal details (such as name, email, or phone number) with someone else, they might have used your information to create an account.
To resolve this, please follow these steps:
- Account Recovery: If you think you already have an account but can’t remember your login details, try using the "Forgot Password" option on our website, to regain access.
- Contact Customer Support: For the fastest and most efficient support, just click the CHAT button at the bottom of this article — our team is here and happy to help you!