To maintain a secure gaming environment, Betano requires a valid photo ID for account verification. If your current ID has expired, please follow these steps:
1. Obtain a New ID Document: Contact the relevant government office to renew or acquire a new photo ID
2. Keep Us Updated: Once you have your new ID, please update your account with the new document. Log in to your Betano account, go to My Account → Profile → Verification Process → Other Document, and follow the steps to securely upload a scanned or photographed of your new valid ID.
For more information, please see our article, Acceptable Documents for Verification.