Under the relevant regulations, we may verify your identity upon registration, by referring to information in your Canadian credit file.
Only if the credit file verification fails, you'll need to upload a photo identification document issued by an approved government agency and complete a liveness check, by moving your face in a circular motion.
Here are the acceptable documents for the Government-Issued Photo Identification Method:
- Passport
- Driver's license
- Alien identity card
- Permanent resident card
- Canadian citizenship card (issued prior to 2012)
- Secure Certificate of Indian Status
- Provincial services card (e.g. Ontario Photo Card)
- Provincial or territorial identity card
- Global entry card
- NEXUS card
To ensure that your documents meet our requirements, please note that they must be clearly captured, with all four corners visible, and current (not expired).
To upload your documents, please log in to My Account → Profile → Verification Process.
Please note that if the verification is not successfully completed, gaming activities will not be accessible.
At Betano, we take extra care to ensure that the documents you submit containing any sensitive information, are handled and processed securely and safely. You can read more about our privacy policy here.
Take a look at our article Account Verification: Understanding the Importance, for more insights.