At Betano, your account and information security is our top priority. We've implemented measures to safeguard your account and information from our side but we will need some help from your side to avoid local breaches. Please follow the tips below:
1. Use a Strong Password:
Make sure to use a strong password that contains upper and lower-case letters, numbers, and symbols. Avoid using guessable information for your passwords such as names, birthday or at the very least, combine them with irrelevant - non-guessable information.
2. Regularly Change your Password:
In this case, one glove does not fit all. Please make sure you do not use the same password for everything and make sure to change it frequently via Login & Security. We can ensure your password will be safe with our platform but we are unable to ensure that for other platforms so it's best to have a unique password for each service you use.
3. Don't forget to log out:
Make sure you always log out after your session. That will prevent both accidents and malicious intent. Especially if you used a public device or a device that can be stolen.
4. Check your betting history:
You can visit the "History" section in "My account" to check and review your bets and transactions. If you have any suspicions your account may have been used by any 3rd party, please check your history for actions you haven't performed and if you find anything out of place, make sure to contact our support team as soon as possible.