At Betano, responsible gaming is our priority. While most customers gamble responsibly, we recognize it can be difficult for some. To help you maintain control and enjoy a safe, entertaining experience, we encourage you to keep the following points in mind:
- Gamble for Entertainment: Gambling is a form of entertainment and not a source of income. Play with moderation.
- Manage your Budget: It is essential to keep track of your spending and stay within your financial means. Make sure to avoid chasing losses by setting realistic expectations and gambling responsibly.
- Monitor your time and limit your losses: Keep track of how long you've been playing to ensure a balanced experience. We also provide tools to help you set hard limits for the time you spend on your account as well as your betting activities by going to My Account->Profile->Player Protection.
- Self-Exclusion: If you ever feel the need to take a break from gambling, you can use our self-exclusion option that will temporarily suspend your account for the period you choose by going to My Account->Profile->Player Protection.
- Seek support: If a player feels that gambling is becoming an issue or it is causing distress, we highly encourage asking for help from support organizations, help lines, or professional counselors specializing in gambling addiction. You can find more information about Responsible Gambling, along with helpline links here.