A Platinum Token is a unique numerical code generated by Betano and made available in the customer's game account. When a customer is credited with a Platinum Token, their real money balance remains unchanged. Here's how to use the Platinum Token and key details about its functionality:
How to Use a Platinum Token:
- Adding Selections: To activate the Platinum Token, the customer must first add selections to an eligible bet slip
- Activating the Platinum Token: A Platinum Token button will appear above the Place BET button. To use it, the customer must first click the "Platinum Token" button and then proceed to place the bet by clicking Place BET
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Wagering Requirements: The Platinum Token can only be wagered once.
- If the bet wins, the Platinum Token is redeemed with no extra reward
- If the bet placed with the Platinum Token loses, then the Platinum Token is redeemed whilst returning to the customer a Bet Credit equal to the stake placed on the bet that used the Platinum Token
Additional Rules for Platinum Tokens:
- Void Bets: If the bet using the Platinum Token is settled as void, the token will not be returned
- Canceled Bets: If the bet is canceled, the Platinum Token is returned to the customer
- Cashed Out Bets: If the customer opts to cash out, the Platinum Token will not be returned
Eligible Bets and Expiry:
- The Platinum Token can only be used on Singles, Parlays, or Same Game Parlay selections
- It must be used within the timeframe specified in the offer description. Failure to use it within this period will result in the expiration of the token
- The Platinum Token cannot be used if the selections do not meet the specific promotional conditions required for activation
- It cannot be combined with other offers unless explicitly stated
For more details, please refer to the Betano Bonus Terms and Betano Terms and Conditions.