Applying Sportsbook & Virtuals Loss Limits

To set activity limits, please go to My Account > Profile > Player Protection, then locate the Sportsbook & Virtuals Loss Limits field.

  • Set your daily net loss limits for Sportsbook and Virtuals betting, taking into effect from the moment they are set
  • The limit is calculated based on your Betting P&L, which is determined by subtracting all bets and deposits (excluding handling fees) from the total winnings over your chosen period (24 hours, 7 days, 30 days) 
  • Limits reset automatically and apply recurrently
  • You can lower your loss limits at any time, but increasing them will take a week from the request date
  • Once you exceed the set limit, you won't be able to place any more bets until the end of the selected period

Daily Net Loss :
This limit’s calculation depends on the daily Betting P&L, deriving from the subtraction of all bets and deposits without handling fees, minus the sum of all winnings made in a 24-hour period from the time of request. If this limit is surpassed, you will be unable to place any further bets until the 24-hour period resets.

Weekly Net Loss :
This limit’s calculation depends on the weekly Betting P&L, which derives from the subtraction of all bets and deposits without handling fees, minus the sum of all winnings made in a 7-day period from the time of request. If you exceed the set limit, you won’t be able to place any more bets until the 7-day period resets.

Monthly Net Loss :
This limit’s calculation depends on the monthly Betting P&L deriving from the subtraction of all bets and deposits without handling fees, minus the sum of all winnings made in a 30 days period from the time of request. If you exceed this limit, you will be restricted from placing any more bets until the 30-day period concludes.

Your safety and well-being are our highest priorities, and implementing activity limits demonstrates our commitment to encouraging responsible gaming practices.

For more information on responsible gaming, please refer to our Responsible Gaming page.

Was this article helpful?
2 out of 4 found this helpful

Articles in this section